Last updated: 03-01-2025

At Pura Vida Rides, we are committed to protecting the privacy and security of our users. This privacy policy describes how we collect, use, protect, and share the personal information we obtain through our website and ground transportation services. By using our services and/or visiting our website, you agree to the practices outlined in this policy.

1. Information We Collect
We collect various types of information to provide our transportation services efficiently:

1.1 Personal Information
When you make a reservation through our website or contact us, we may collect the following personal information:

Full name
Email address
Phone number
Pickup and drop-off address
Date and time of request
Information about additional passengers (if applicable)
Payment information, such as credit/debit card details or chosen payment method
1.2 Automatic Information
When you visit our website, we may automatically collect information about your device and usage, such as:

IP address
Browser type
Operating system
Pages visited on our website
Access times
Information about how you interact with our website
2. Use of Information
We use the collected information for the following purposes:

To process and manage reservations for our transportation services
To send booking confirmations and service details
To improve our services and user experience on our website
To send marketing communications related to our services (only with your consent)
To respond to inquiries and provide customer support
To comply with applicable laws and regulations
3. Information Protection
Pura Vida Rides takes appropriate measures to protect your personal information. We use security technologies, such as SSL encryption, to protect data during transmission. However, please note that no data transmission system over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Information with Third Parties
We do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your information with third parties in the following cases:

Service providers: We may share information with external service providers who help us deliver our services (e.g., payment processors).
Legal compliance: We may disclose your information if necessary to comply with the law or in response to a valid legal request.
Business transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant party.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device when you visit our website. We use them to:

Remember your preferences and settings
Analyze website traffic and improve functionality
Conduct marketing analysis
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain sections of the website.

6. User Rights
Under applicable laws, you have the right to:

Access your personal information and receive details about how it is used.
Request correction of any incorrect data.
Request deletion of your personal information in certain cases.
Object to or restrict the processing of your data, as allowed by law.
If you wish to exercise any of these rights, you can contact us through the "Contact" section on our website.

7. Links to External Sites
Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of each website you visit.

8. Privacy Policy Updates
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the last updated date will be reflected at the top of the document. We recommend reviewing this policy regularly to stay informed about how we protect your information.

9. Contact Us
If you have any questions about this privacy policy or how we handle your information, feel free to contact us through the following methods:

Email: info@puravidarides.net
Phone: +506 7262 730